Our standard car warranty is 6 months cover or 5000 kilometers of cover, whichever occurs first.
We welcome you to contact us today to discuss your warranty and finance options, anytime.
We offer an extended 3-year warranty for those of our customers who like to be ensured of their complete protection outside of the standard 6 months. The extended warranty option is often selected by customers who choose to finance their vehicles.
We understand and make particular note of the Consumer Guarantees Act, which offers all New Zealanders a standard level of assurance in the event of a fault occuring on any goods purchased in New Zealand. If you want more cover, talk to us about an extended warranty.
Our integrity and dedication to upholding a valued reputation that has spanned three generations of Costellos, meaning that we personally ensure that we sell only cars that have been hand-picked and imported, as well as stringently checked, to prevent any potential issues. Craig himself says; “If there’s a problem, it’s not a problem”. Any issues with our vehicles are delt with immediately and with our utmost professionalism.
In the unfortunate event that an issue does occur with any of our vehicles sold, you can be assured that we stand by our commitment to customer care by immediately rectifying any fault, no matter your location within New Zealand. We accept that despite stringent checks and every precaution taken to ensure our cars are exemplary, they are second-hand and as such we are prepared to rectify any unexpected issue that may arise, ensuring your peace of mind as a valued Costello Cars customer.
We have developed trusting relationships with MTA approved workshops throughout NZ, so regardless of your location you can be assured of our after-sales service. If required, we ensure a loan car is available for customers in the Canterbury region.
At Costello Cars we don’t argue – we just fix it.